Information from KLM Japan
To passengers departing from Osaka-Kansai airport
Currently, Osaka-Kansai airport is extremely crowded due to the rapid increase in the number of international flights and passengers departing to abroad. In particular, security checkpoint is crowded, and it may take more than 60 minutes to pass through. It is recommended that you arrive at the airport at least 3 hours prior to your departure. We also recommend that passengers who have already checked in proceed to the security checkpoint as soon as possible. Roads and parking lots around the airport are very crowded during the year-end and New Year's holidays. We recommend that you use public transportation. We appreciate your cooperation.
Updated Rules for Carrying and Using Power Banks on board
Effective April 24, 2026
Following revisions to international standards set by the International Civil Aviation Organization (ICAO), Japan’s Ministry of Land, Infrastructure, Transport and Tourism (MLIT) has updated its guidelines for carrying and using power banks on board.
Please note:
- Power banks are not allowed in checked baggage.Power banks over 160Wh are not permitted on board.
- To prevent short circuits, please protect each battery individually, for example by covering terminals with tape or placing the battery in a case or plastic bag.
- Please do not store power banks in overhead bins.
- Each passenger may carry up to two power banks.
- Charging power banks using onboard power outlets is not permitted.
- Please avoid using power banks to charge other devices during the flight.
Thank you for your understanding and cooperation.
New service at Internet check-in: Scan your passport with your smartphone to save time on departure.
To save time at the airport, KLM and AIR FRANCE launched an option for departing passengers to scan their passport, ID card, etc. to reflect their check-in information when they check in online.
Instead of manually entering passport information as in the past, departing passengers can easily scan it with their smartphone and automatically add their travel document details to the given fields of their check-in information, just as they would be read at an airport check-in machine.
By scanning your passport information in advance, you can enjoy a smooth travel experience by eliminating the need for passport checks at the boarding gate even if you are at the boarding gate directly after online check-in.
Flight schedule of Japan – Amsterdam route for Summer. (29 March 2026 – 24 October 2026)
(Updated: 15APR 2026)
Tokyo - Narita
KL862 NRT/AMS 12:15/19:10 Daily
KL861 AMS/NRT 13:45/10:25+1 Daily
Osaka - Kansai
KL868 KIX/AMS 11:55/19:10 Tue, Thu, Fri, Sat, Sun
KL867 AMS/KIX 14:20/10:15+1 Mon, Wed, Thu, Fri, Sat
No operation : KL868 Thu/Sat and KL867 Wed/Fri as of 08MAY
General rules for seating for children in Business Class cabin
B787-9 aircraft do not allow children under the age of 12 (including infants) to sit in window seats.
Lounge at Kansai International Airport (Updated 24 April, 2025)
Narita Airport Business Class Lounge
From December 1, 2022, the NARITA PREMIER LOUNGE will be available at the Terminal 1 Building - Satellite 1. Eligible customers can enjoy a relaxing time in a high-quality space before their flight. The lounge offers a wide variety of food and beverages, including alcoholic beverages. The lounge is also equipped with free Wi-Fi, power outlets, and shower facilities.
NARITA PREMIER LOUNGE opening hours: Mon, Tue, Wed, Fri, Sun 7:30 - 18:00 Thu, Sat 7:30 – 21:00
Fuel surcharge
Reducing our environmental impact with SAF
KLM and Air France actively participate in the development of SAF (alternative aviation fuel). Although SAF emits the same amount of CO₂ during flight, its total CO₂ impact is at least 65% lower over the entire lifecycle (from production to burning). We also have a Corporate SAF Program for companies that support us in further promoting the use of SAF. Meet our SAF partners who are participating in this program and help us reduce our environmental impact.